Jani Parikka is honest, helpful, listens to the customer and doesn't get nervous if the customer doesn't understand everything or doesn't know what s/he wants Jani to do. I didn't have Facebook account before, so Jani kindly helped me first to create an account and later created a Facebook page for my company, which I couldn't have done alone. Jani takes the criticism well and improves his performance accordingly. Jani does what he promises. I highly recommend using Jani Parikka's services in all the areas he masters.